LANDER 23

Including onboarding, the running time of the production is approximately one hour and thirty minutes.

The time on your ticket is the time your experience starts. Please arrive at the venue at least 30 minutes before your scheduled time slot to allow for pre-experience briefing and cloakroom check in.

Due to the darkness, confined spaces and intense movement, we do not recommend LANDER 23 for people who are pregnant.

This production is suitable for ages 12+.
12-16 year olds must be accompanied by an adult over 18 on a 1:1 basis; i.e. for every child in the booking, there must be one adult accompanying them.

16-18 year olds must provide photographic ID and must be accompanied by a responsible guardian on a 1:3 basis; i.e. for every three 16-18 year olds in the booking, there must be one adult per lander accompanying them.

There is an on-site bar which under 18s can visit only in the company of their parent or guardian.

Yes, there is a cloakroom. Bags are not permitted in the space, with the exception of small bags needed for medical reasons. Small bags (eg crossbody bags) and coats can be stored free of charge. Larger bags (eg backpacks) are £2 and there is a £5 charge for very large items (eg luggage).

Note that items left in the cloakroom are stored at your own risk and Punchdrunk Global Ltd will take no responsibility for loss or damage.

There will be moments of darkness, some of the spaces are very small, and you may wish to crouch during play, so we advise all guests to wear comfortable clothing and footwear.

We ask everyone to arrive at least 30 minutes before the beginning of their time slot, to avoid rushing and make use of the toilets if needed. If you would prefer to relax and have a drink before entering LANDER 23, you are welcome to arrive up to 60 minutes before the start of your time slot and enjoy our on-site bar.

One Cartridge Place, Woolwich, London SE18 6ZR. See it on Google Maps here.

The venue is well served by the Elizabeth Line (Woolwich station), the DLR and National Rail (Woolwich Arsenal station), and several bus lines. To check the best route from where you are in London, you can use the Transport for London Journey Planner here and enter ‘Cartridge Place’ as your destination.

If avoidable, we recommend taking public transport to the venue which is well served by bus, train, Elizabeth line and boat (the venue is opposite Woolwich pier).

Punchdrunk is easily accessible via the Elizabeth Line (Woolwich, 5 minute walk) or the DLR and National Rail (Woolwich Arsenal, 7 minute walk).

If you must drive, the nearest parking facility is located at the Royal Arsenal Hotel Pay & Display Car Park, 300 metres to/from the venue entrance. See it on Google Maps here.

If you plan to cycle to the venue, there are bike racks outside Woolwich Arsenal Elizabeth Line station, which is a 3 minute walk from the venue.

Includes darkness, enclosed spaces and moments of tension

Audio equipment and wearable tech are used

Phones and smartwatches must be switched off

Accessibility options and companion tickets are available — please contact the Box Office.

We are committed to adhering to best practice around accessibility and are working with a Consultant throughout the development of the project. If you would like to share your thoughts with us, or have any questions about accessibility that are not currently answered in this section, please email us at [email protected].

Access and Essential Companion tickets
Customers with access requirements are entitled to a complimentary Essential Companion ticket. To book, please email [email protected] or call 020 8191 1431 and we’ll be happy to assist. We will respond to all emails and voice messages within one working day.

Yes, all facilities within the venue, including the entrance/exit are step free. Certain parts of the production space are not step-free, so ensure that you contact the box office to be guaranteed a step-free route.

There is an accessible toilet at the venue’s entrance. Please note that there are no toilet facilities once you enter LANDER 23. There is no Changing Places facility on site, but the nearest venue with one is Woolwich Works, only 200 metres away from the venue entrance. More information about this can be found here. 

If you have access needs and would feel more comfortable going through LANDER 23 with a member of staff, access stewards are available to book at no extra charge. Our box office team will provide this option at the time of booking. If you would like to add an access steward to your booking retrospectively, please email [email protected].

We might not be able to guarantee an access steward if you send a request less than two weeks before your visit. Note that access stewards might not be available if you turn up on the day of your visit without booking one, and that the purchase of any ticket, including Access tickets, doesn’t guarantee an access steward. Access stewards won’t be able to assist with personal care needs.

Unfortunately we are unable to host service animals inside LANDER 23. Contact us at [email protected] if you have any special requests regarding this and we will be happy to look into it.

LANDER 23 is an audio-led experience. It is also an experience which requires players to communicate consistently with other members of their team. Depending on the ticketing option you choose, you may be in a team with people you don’t know. At the moment, we aren’t able to offer in-ear translation.

LANDER 23 is played in teams of four (2 Drivers & 2 Fields – each player will have the chance to play as both a Driver and a Field).

Tickets can be purchased online in multiples of two.

If you wish to attend as a group of four and play in the same team, your booking must be for four tickets. If you purchase only two tickets, you will be paired up with two other players at random.

Single player tickets can be purchased by calling the Box Office on 0208 191 1431.

Standard
Standard admission – provides access to the game and the bar before and after the experience.

VIP
VIP tickets secure access to the best craft in the Centre for Astrobiology’s fleet. They also offer a complimentary drink on arrival, and free cloakroom.

Family
At present, we do not offer family-only timeslots. Families are welcome to play alongside Standard ticket holders. Families must play in units of 4, and each child under 16 must have an adult to play with. For clarity, a team cannot consist of one adult and 3 children under 16.
This structure also applies to school groups – we can accommodate school groups but on a 1:1 adult to child ratio. Please note that all students must be 12+.

We reserve the right to deny entry to anyone under age, or any child not accompanied by an adult.

Please note that all ticket types are subject to a £1.25 Restoration Levy, to go towards the maintenance and improvement of our Grade II listed buildings.

CONCESSIONS
Local Residents
A limited number of £23 concession tickets are available for customers living in the Royal Borough of Greenwich. If you have booked with Punchdrunk before and have an eligible postcode, you will be able to access these concessions by logging in to your account and selecting standard tickets. Please note that if Local Resident tickets are not visible when you are logged in with your eligible account, it means tickets have sold out for that session and you may wish to look at others. If you are a local resident who has not booked with us historically, please email [email protected] and we will create your account for you. Please allow one working day for a response.

If you and your companions arrive at the same time, and bought tickets on the same booking, you will be able to play together. There will also be other players in your landing craft.

Yes! Whilst the maximum team size is 4, if you have a larger group, you can contact the box office who will ensure that you are booked into the same gameplay space. The box office can be contacted on [email protected]/0208 191 1431

Please ensure you arrive at least 30 minutes prior to the beginning of your selected time slot. Latecomers will not be admitted. Refunds and exchanges or refunds owing to late arrival are not permitted.

Yes, you can meet your companions in our on-site bar. However, once your ticket has been scanned and you enter the pre-experience briefing, you have agreed to start your journey inside LANDER 23.

Yes, tickets are scanned as confirmation and the named booker does not need to attend with the exception of Local Residents’ tickets who will need to show proof of residence.

Yes – please email [email protected] for further information.

No, tickets will be emailed directly to the email you used during the booking process. You will be able to show them on your smartphone on arrival or print out at home if you prefer. If you can’t find them when you arrive, search your inbox for emails from [email protected] (please note this is an automated inbox and does not receive emails).

The on-site Box Office will be open from 30 minutes before LANDER 23 opens each day until 30 minutes after the final entry. If there are tickets available, it will be possible to purchase them here, but to avoid disappointment we recommend online booking in advance. Any returns will also be sold at the venue Box Office.

Please email [email protected]. We will aim to respond within one working day.

The booking period for LANDER 23 will run from 5 November 2025 until 10 May 2026. Previews run from 5 November – 22 November 2025.

Excluding previews, the current viewing schedule is:
Mondays – no performances
Tue – Fri: There are four time slots available starting from 4pm
Sat & Sun: There are nine time slots available starting from 10.30am
For the full schedule follow the book tickets link to view the calendar.